Coaching & advisory Agreement

Coaching & advisory Agreement

This Coaching & Advisory Agreement (“Agreement”) is entered into between Inspire to Influence, LLC (“Company”), owned and operated by Christy Venza (“Coach and Advisor”) and the purchaser or participant (“Client”) effective upon enrollment, purchase, or participation in any Company service, program, engagement, or offering (the “Effective Date”).

By clicking “Purchase,” “Buy Now,” submitting payment, signing electronically, or otherwise enrolling in services, Client agrees to the terms set forth herein.

Services

The Company provides executive coaching, strategic advisory, leadership development, communication consulting, group facilitation, and related professional services (“Services”). Services shall be limited to those described on www.christyvenza.comand/or associated enrollment materials for the specific engagement, program, or experience purchased by Client (“Engagement”). The Company reserves the right to reasonably modify, substitute, or adjust the format, scheduling, delivery method, or components of Services when necessary.

Fees & Payment

Client agrees to pay all fees associated with the selected Engagement as presented at the time of purchase (“Fees”). All payments are non-refundable unless otherwise stated in writing. If Client selects a payment plan, Client authorizes Company to charge all scheduled payments automatically using the payment method provided at checkout. Client agrees to communicate in good faith regarding any billing concerns prior to initiating disputes or chargebacks. Client shall remain responsible for any outstanding balances, collection costs, chargeback fees, or reasonable attorneys’ fees incurred in connection with unpaid amounts owed under this Agreement. In the event Company is unable to fulfill Services due to circumstances within Company’s control, Company will make reasonable efforts to reschedule or provide a prorated credit at Company’s discretion. No refund is owed for Services already rendered.

Term and Termination

This Agreement begins on the Effective Date and remains in effect until completion of the purchased Engagement unless otherwise terminated in accordance with this Agreement.

Either Party may terminate this Agreement early by providing written notice to the other Party. If Client terminates early, Client shall not be entitled to a refund of fees paid, and any outstanding installment payments shall remain due and payable. If Company terminates early without cause, Company shall provide a prorated credit for sessions or services not yet rendered. Company reserves the right to terminate this Agreement immediately and without refund if Client engages in conduct that is abusive, threatening, or otherwise inconsistent with a productive professional relationship.

Intellectual Property

All materials, frameworks, processes, assessments, documents, recordings, concepts, methodologies, and intellectual property provided by Company remain the sole property of Company. Client is granted a limited, non-transferable license to use materials solely for Client’s personal or internal business use.

Client agrees not to reproduce, distribute, share, publish, teach, license, modify, or commercially use Company materials or intellectual property without prior written consent.

Confidentiality

Both Parties agree to maintain confidentiality regarding all confidential information shared during the Engagement. Confidential Information includes information disclosed verbally, electronically, visually, or in writing during coaching sessions, advisory discussions, group programs, or related communications. Both Parties agree to use reasonable care to protect confidential information and not disclose such information to third parties except as required by law or necessary for fulfillment of Services. Client acknowledges that Company may utilize employees, contractors, assistants, or service providers in support of the Engagement, who shall also be bound by confidentiality obligations. For group programs or experiences, Company requests all participants maintain the confidentiality of fellow participants; however, confidentiality among participants cannot be guaranteed by Company.

Confidentiality obligations shall survive termination of this Agreement.

Disclaimers

Client acknowledges, accepts, and agrees that Company provides executive coaching and advisory services intended to support leadership development, communication, strategic thinking, decision-making, professional growth, and related outcomes.

Company does not provide medical, psychological, psychiatric, legal, tax, or financial services or advice. Services are not therapy and are not intended to diagnose, treat, cure, or prevent any mental health or medical condition.

Client understands and agrees that results are not guaranteed and vary based on numerous individual factors, including Client participation, implementation, timing, market conditions, and personal circumstances.

Any testimonials, examples, case studies, or client outcomes shared by Company are illustrative only and do not guarantee similar outcomes.

Client acknowledges that Company is not responsible for any adverse effects or consequences that may result, either directly or indirectly, from any information or services provided. Client remains solely responsible for decisions, actions, results, and outcomes arising from participation in Services.

Limited Warranty

Company agrees to perform services in a professional manner consistent with generally accepted industry standards.

Except as expressly stated herein, Company makes no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the fullest extent permitted by law, Company’s total liability arising from or related to this Agreement or Services shall not exceed the total amount paid by Client to Company under this Agreement during the six (6) months preceding the event giving rise to the claim.

Under no circumstances shall Company be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to lost profits, lost revenue, loss of opportunity, loss of business, emotional distress, or business interruption.

Client Responsibility

Client represents and warrants that any information, materials, or content provided to Company do not infringe upon the rights of any third party.

Client agrees to indemnify and hold harmless Company from claims, liabilities, damages, or expenses arising from Client’s misuse of Services, breach of this Agreement, or violation of applicable laws or third-party rights.

Communication & Scheduling

Scheduling, communication channels, response expectations, and engagement boundaries will be communicated at the beginning of the Engagement.

Company reserves the right to reschedule sessions when necessary due to illness, emergencies, scheduling conflicts, or circumstances beyond reasonable control.

Client agrees to provide reasonable advance notice of cancellation or rescheduling. For in-person sessions, cancellations with fewer than 48 hours’ notice may, at Company’s discretion, be forfeited without rescheduling. Specific cancellation terms for each Engagement will be communicated at the time of onboarding.

Force Majeure

In no event shall Company be liable to Client for any delay or failure to perform any obligation or its Services described hereunder due to causes beyond its control and without its fault or negligence (“Force Majeure”).

NON-DISPARAGEMENT. The Parties agree to address concerns privately and in good faith and refrain from knowingly making false, misleading, or malicious public statements intended to harm the reputation of the other Party.

DISPUTE RESOLUTION. The Parties agree to first attempt to resolve disputes through good-faith communication. If unresolved, any dispute arising under this Agreement shall be submitted to binding arbitration through the American Arbitration Association and conducted in Massachusetts or virtually, at Company’s discretion. The arbitrator’s decision shall be final and binding. Each Party shall bear its own legal fees and costs unless otherwise determined by the arbitrator.

GOVERNING LAW. This Agreement shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts.

GOOD FAITH. Each party represents and warrants to the other that such party has acted in good faith, and agrees to continue to so act, in the negotiation, execution, delivery, performance and any termination of this Agreement.

ENTIRE AGREEMENT. This Agreement constitutes the entire agreement between the Parties and supersedes all prior discussions, representations, or agreements, whether written or oral. No modification to this Agreement shall be valid unless made in writing and agreed upon by both Parties. By purchasing or participating in Services, Client acknowledges that Client has read, understood, and agreed to this Agreement.